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03 January 2017

Galaxy S6 Mobile Phone Bursts Into Flames Centimetres from Newborn

(Photo:  Manchester Evening News)
Mum's warning after mobile phone bursts into flames centimetres from newborn spending sparks flying 'like fireworks'
by Katie Butler, mirror.co.uk, 
31 December 2016

Victoria Seed, a mum-of-two, said the Samsung Galaxy S6 left scorch marks in the youngster’s cot

A mum has described the terrifying moment a charging phone burst into flames centimetres from her baby.

Victoria Seed, a mum-of-two, said the mobile 'banged' and saw sparks flying like ‘fireworks’ from the Samsung Galaxy S6 as it was charging at the side of a bed.

And she says its flames made scorch marks in the youngster’s cot.

There have been reports of some Samsung phones exploding but the electrical manufacturer has said in the past there were no known faults with the S6 devices.

Victoria, 39, of Whitefield , said she got up on Christmas Eve and while she was in the hallway heard a bang.

She told the Manchester Evening News : “It wasn’t really loud, but it was enough to make me go straight back into the bedroom to see what it was.

“There was a flame coming from the phone and sparks flying everywhere. They looked like fireworks.”

Her son Ned had already been taken out of the cot, which was near the bedside table where the phone was being charged, and was laying on the bed.

Victoria added: “I grabbed the baby and ran outside and my husband Tim unplugged the phone.

“I rushed into the bathroom to make sure Ned was okay. He was around 20cm from where the phone was.”

Photographs show the blackened cot and Victoria says there was also a burn mark on the cabinet.

Victoria, who trains safeguarding for children for the NHS, added: “It was terrible. If I had been five more minutes I might not have heard it because I was about to get in the shower. It’s really worrying. I dread to think what could have happened.”

She contacted Samsung, who she said told her they would send out a replacement phone. A week later she still hasn’t received it.

A Samsung spokesperson said: "There are no known issues with the Galaxy S6.

"Samsung stands behind the quality and safety of the millions of Galaxy S6 family phones in the market. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.

"Since being made aware of this case, Samsung has been attempting to contact the customer in order to organise collection of this device and investigate the cause of this incident.

"Samsung has now been able to speak to the customer and is working directly with Ms Seed to confirm next steps.

"Customer safety remains our highest priority and we work with any customer who has experienced an issue with a Samsung product in order to investigate the matter.”

http://www.mirror.co.uk/news/uk-news/mums-warning-after-mobile-phone-9539319

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